Pricing

Transparent pricing.
No surprises.

We don't charge flat retainers for services that may not move your ratio. Pricing is built around your chargeback volume, risk profile, and the services that actually make sense for your business.

✓ No setup fees
✓ No monthly minimums
✓ Cancel anytime
Prevention
Dispute Prevention

Push real-time transaction data to issuers — stop disputes before they escalate or hit your ratio.

Volume
based pricing
Priced on transaction volume and integration type. VAMP-ratio safe — resolved disputes excluded.
  • Order Insight integration
  • Compelling Evidence 3.0
  • Real-time data push to issuers
  • Disputes excluded from VAMP ratio
  • Dedicated account manager
+90% prevention rate
Alerts
Chargeback Alerts

Resolve disputes before they become chargebacks via CDRN, RDR and Ethoca.

Volume
based pricing
Per-alert fee, decreasing as volume grows. Credits issued for non-productive alerts.
  • CDRN (Verifi) coverage
  • RDR automated resolution
  • Ethoca Mastercard coverage
  • Customisable alert filters tailored to your business
  • Daily MID health monitoring
Recovery
Dispute Fighting

We fight chargebacks that land and recover revenue. You pay only when we win.

25%
of recovered revenue
Performance-based. No win, no fee. 40–60% win rate across dispute categories.
  • Full representment management
  • Custom evidence packages per case
  • CE 3.0 friendly fraud rebuttal
  • Zero missed deadlines
  • Win/loss reporting & strategy tuning
  • No win, no fee
Best value
Full-lifecycle protection

Alerts + Prevention + Recovery running together. Most clients see the strongest ratio improvement when all three layers are active. We'll scope a combined quote based on your volume and current exposure.

How pricing works

Two pricing models. Both aligned with your outcome.

Volume-based (Alerts & Prevention)

Per-alert or per-transaction fee that scales down as your volume grows. Non-productive alerts are credited back automatically.

Performance-based (Recovery)

Dispute fighting is billed at 25% of revenue recovered — nothing if we don't win. No monthly retainers, no setup fees. Our incentive is fully aligned with yours.

FAQ

Pricing questions answered.

We look at your monthly chargeback volume and which alert networks are relevant to your dispute mix. Per-alert rates decrease as volume grows. You'll get an exact per-alert rate on your walkthrough call.
No setup fees. No monthly minimums on recovery — you pay 25% only when we win a dispute. Alert and prevention services are priced per unit, so you're paying for what's actually happening, not a flat seat fee.
An alert is productive when it results in a successful resolution — a refund issued before the chargeback is filed, or a challenge that stops the dispute. Alerts that still result in a chargeback are credited back. You only pay for alerts that actually work.
You can start with any single service. Most merchants begin with alerts or prevention and add recovery once they have a clear picture of their dispute volume. All three layers together consistently produce the strongest ratio improvement.
Yes — refunds contribute to your refund rate. But a high refund rate is far less damaging than a high chargeback ratio. For merchants where refund rate is a sensitivity, we configure selective auto-refund rules based on transaction amount, dispute reason, or other filters.
Alert integrations via NMI or supported CRMs are typically live within a few business days. We need your enrolment details to get started and our team handles the technical setup end-to-end.
Ready when you are

Get your quote.

We'll review your current ratio, volume, and dispute mix — and give you an exact number. No pressure, no obligation.